Booking and Refund Policies

1. Booking

• Weekly cohorts meet at a set time each week. Seats are limited to keep feedback fast.
• One‑time sessions are booked for a specific date/time.
• Confirmation emails include the Google Meet link and any prep materials.

2. Rescheduling

• Please provide at least 24 hours’ notice to reschedule a one‑time session.
• For weekly cohorts, you can request a makeup where available; availability is not guaranteed.

3. Cancellations and No‑Shows

• One‑time sessions cancelled with 24+ hours’ notice: full refund or credit.
• Less than 24 hours’ notice or no‑shows: charged in full.
• If we cancel, you receive a full refund or a free reschedule.

4. Subscriptions (Weekly Plans)

• Charges recur weekly until cancelled.
• Cancel anytime to stop future renewals. Past weeks are non‑refundable once delivered.
• $1 first session applies once per student where indicated.

5. Refunds

• Refunds are returned to the original payment method.
• Bundle products (e.g., multiple one‑time sessions) are refundable pro‑rata for unused sessions within 14 days of purchase.
• Digital materials included with a plan are non‑refundable once accessed.

6. How to Request Changes

Email us using the contact details on our website with your order email and details. We aim to reply within 1 business day.